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Thread: All previous bought movies and videos are missing in Xbox 360

  1. #1

    All previous bought movies and videos are missing in Xbox 360

    I had bought a few movies and episodes in Xbox. I was having some issue with the console so I restored the factory settings back to its original form. And after doing that the entire storage is wiped out. I lost all the videos and movies in the same. I had not copied them. How to recover them? I thought after restoring it will be available but it is still missing.

  2. #2
    Senior Member
    Join Date
    Jan 2012
    Posts
    218

    Re: All previous bought movies and videos are missing in Xbox 360

    There is nothing to worry about that. You can still get the data in the console back quiet easily. For that you have to simply add the security information in the Microsoft account.

    You might have not filled up that previous and that is why you are getting the issue. It is recommended that you must add that and then try to re-login in your Microsoft account. This will help.

  3. #3
    Junior Member
    Join Date
    Jan 2012
    Posts
    29

    Re: All previous bought movies and videos are missing in Xbox 360

    There is one more option available to resolve the issue. You can try to check your account details on Xbox.com. Just go on that and sign in your account. And there you have to check the details.

    I am quite sure that will be enough to resolve the issue. Your Xbox is having some issue to identify your old subscription details due to which you are not able to locate your old files.

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