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Thread: Lost Serial number of Creative Fatility Series, how to go for RMA ?

  1. #1

    Lost Serial number of Creative Fatility Series, how to go for RMA ?

    Couple of weeks ago I bought a Fatility headset from Creative. It worked for days but now some arises. Problem is not the matter I want to discuss here; I want some suggestion about RMA process of creative. As its been about 2 months I bought this headset, hence I dint remember where I have kept it box, manuals, serials etc… The headset is not at all working now. I tried going for RMA but they need the box and all that I don’t have now. What should I do? Is this means I need to buy another or I need to pay for the repair?

  2. #2

    Re: Lost Serial number of Creative Fatility Series, how to go for RMA ?

    Sounds strange. Why do they need the entire box for the RMA. Don’t you have the purchase receipt of your headset ? OR any kind of paper that proves its your device and when did you bought. If you have the same, that is enough to cover the warranty and for the replacement request.

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