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Thread: Norton wont remove Trojan Consrv.dll Virus

  1. #1
    Junior Member
    Join Date
    Mar 2012
    Posts
    26

    Norton wont remove Trojan Consrv.dll Virus

    hello recently i have installed the Norton Antivirus on mine system and after that when i scanned my system i got message saying that:"Trojan Consrv.dll Virus infected". i have tried to remove with help of Norton antivirus but nothing worked. now i don't know what to do and how to get rid this issue virus on mine system. due to this virus i am not able to work properly meaning that my system freezing and hanging every-time. so anyone know how to remove this virus on mine system.



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  2. #2
    Respected Members saanz's Avatar
    Join Date
    Jan 2012
    Posts
    473

    Re: Norton wont remove Trojan Consrv.dll Virus

    these are some of the registry keys and value of this virus. so you can go through the below registry location and after that remove the all keys and values as given below:

    Code:
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “.exe”
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “”
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings “CertificateRevocation” = ’0′
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings “WarnonBadCertRecving” = ’0′
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop “NoChangingWallPaper” = ’1′
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Associations “LowRiskFileTypes” = ‘/{hq:/s`s:/ogn:/uyu:/dyd:/c`u:/bnl:/ble:/sdf:/lrh:/iul:/iulm:/fhg:/clq:/kqf:/`wh:/lqf:/lqdf:/lnw:/lq2:/l2t:/v`w:/rbs:’
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Attachments “SaveZoneInformation” = ’1′
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System “DisableTaskMgr” = ’1′
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system “DisableTaskMgr” = ’1′
    HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Download “CheckExeSignatures” = ‘no’
    HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main “Use FormSuggest” = ‘yes’
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced “Hidden” = ’0′
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced “ShowSuperHidden” = 0′
    once you deleted the all above keys and values just go through the below location and delete the all files and folder given below:

    For Windows XP:

    Code:
    %AllUsersProfile%\Application Data\~
    %AllUsersProfile%\Application Data\~r
    %AllUsersProfile%\Application Data\.dll
    %AllUsersProfile%\Application Data\.exe
    %AllUsersProfile%\Application Data\
    %AllUsersProfile%\Application Data\.exe
    %UserProfile%\Desktop\Consrv.dll.lnk
    %UserProfile%\Start Menu\Programs\Consrv.dll\
    %UserProfile%\Start Menu\Programs\Consrv.dll\Uninstall Consrv.dll.lnk
    %UserProfile%\Start Menu\Programs\Consrv.dll\Consrv.dll.lnk
    For Windows Vista & 7:

    Code:
    %AllUsersProfile%\~
    %AllUsersProfile%\~r
    %AllUsersProfile%\.dll
    %AllUsersProfile%\.exe
    %AllUsersProfile%\
    %AllUsersProfile%\.exe
    %UserProfile%\Desktop\Consrv.dll.lnk
    %UserProfile%\Start Menu\Programs\Consrv.dll\
    %UserProfile%\Start Menu\Programs\Consrv.dll\Uninstall Consrv.dll.lnk
    %UserProfile%\Start Menu\Programs\Consrv.dll\Consrv.dll.lnk
    once you delete everything just reboot the system...

  3. #3

    Re: Norton wont remove Trojan Consrv.dll Virus

    There are lots of third party program which will help you to remove this virus on your system. download the software like Combofix etc on your system and then run it. this will help you to solve your issue.

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