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Thread: Windows 8.1 wont update, error code 80073712

  1. #1

    Windows 8.1 wont update, error code 80073712

    Windows 8.1 update has automatically stopped working on my system. whenever I try to that I m getting a 80073712 error code. I had first attempted to run the update last week. And got that error. I ignored that. I thought it was my internet problem. Later on this week again after 7 days when I ran I got the same problem. The error code keeps popping up on the screen. I am bit worried about my system.

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  2. #2

    Re: Windows 8.1 wont update, error code 80073712

    To me it looks like you are having some damaged update in your pc. Or Windows Update Server is not working as it should be.

    There are two things you can do. First you can run system restore to get old working settings back. But if that is not available then you can re-install Windows Update Service. You can just download that from Microsoft Site. Install it and test back.

    Let me know the results. Hope it helps.

  3. #3

    Re: Windows 8.1 wont update, error code 80073712

    There is a tiny solution available. I think it can help you fix the issue. You have to start cmd in your system. Ensure that you are in admin mode. Just launch cmd and then in that type:

    dism /online /remove-package /packagename:Package_for_KB2919355~31bf3856ad364e35 ~amd64~~6.3.1.14

    and hit enter. This is a single command to wipe out a package from the system. It is to remove KB2919355 update which might causing issue.

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