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Thread: Lumia 820 received Black Update Notification, but download wont starts

  1. #1
    Junior Member
    Join Date
    Sep 2013
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    Lumia 820 received Black Update Notification, but download wont starts

    I'm looking for some urgent help here. I am having a Nokia Lumia 820 running on Amber. Today i received a firmware update notification on my phone. On checking i found that it was for the newly released Lumia Black Update. I was happy to see it. Connected my phone to WiFi and started the update. I can see the progress bar trying to download the update but even after 7 hours it is still on Zero. I tried restarting my phone and starting download again but still the same result. It just wont start.

    Do anyone you here have any idea what is the issue? is it just me or anyone else came through such problem? Please tell me what to do now? Thank you very much.

  2. #2
    Senior Member
    Join Date
    Jan 2012
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    142

    Re: Lumia 820 received Black Update Notification, but download wont starts

    If it is not downloading over OTA.. you should try connecting the phone to your PC and download using Zune. Did you tried it? If yes, is it still not downloading?

    Can i known from which region you are?

  3. #3
    Junior Member
    Join Date
    Sep 2013
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    11

    Re: Lumia 820 received Black Update Notification, but download wont starts

    Thanks for the reply. I'm from America and i tried using the Zune as well, as you said, but Zune says there is no update.

    What is wrong?

  4. #4
    Senior Member
    Join Date
    Jan 2012
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    142

    Re: Lumia 820 received Black Update Notification, but download wont starts

    Quote Originally Posted by Arular View Post
    Thanks for the reply. I'm from America and i tried using the Zune as well, as you said, but Zune says there is no update.

    What is wrong?
    Zune will definitely not show the update because, as i can see, Lumia Black Update is still pending for approval in America for Lumia 820. You can check the firmware status over here http://www.nokia.com/global/support/...north-america/. Now, i'm surprised how did you received the notification for OTA on the phone. Is it still appearing? Can you post the screen shot?

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